This letter serves as a reference regarding the service and installation we received from Kinetix with regards to our VOIP solution. Our company was looking for a reliable solution for VOIP after a poor experience with Digium/Asterisk. We found that Kinetix was very professional with the presentation of the 3CX product.
I was especially impressed with the knowledge of not only the product but the knowledge of the entire industry.
Kinetix has a good blend of being personal and at the same time being professional, making you feel comfortable both in the knowledge they provide and the solution they offer. The installation of the system went smooth and the support we received was prompt and timeous.
The solution of 3CX with Neotel has been really good and we have definitely experienced the next level of VOIP. 3CX Offers a lot of features for a growing or in fact any business. The solution is very reliable and stable unlike what we experienced with our previous solution and we have not experienced any hiccups or service downtime.
Would we use Kinetix again? We already are and we have developed a personal relationship as I mentioned before our experience with Kinetix is that they make each customer a priority.