Our data, voice, video and mobile communication SLA sets us apart
We have the expertise & experience to help you transition from any existing communication platform to a state-of-the-art intelligent & network-centric technology platform.
Bold words but the global trends toward the convergence of data, voice, video and mobile communications don’t lie. This is the communication direction you must go & we your ideal partner. What you want is to be able to switch quickly, easily & safely to a secure integrated communication architecture that matches your business needs.
Our secure, integrated architecture can be linked via a cable network or wireless & satisfies any number of specialist telecommunications requirements:
- VoIP (SIP)
- Cabling and infrastructure
- Managed Services
- Connectivity
- Data
- Telephony
- APN
- MPLS
One-stop solutions partner
In addition Kinetix Connect (Pty) Ltd provides its customers with Technology Infrastructure solutions including cabling, maintenance and technical support on either data or voice platform. Kinetix Connect (Pty) Ltd has the skills and proven resources to provide our customers with a total one-stop solution at market beating prices.
It is also a source of pride that we at Kinetix Connect (Pty) Ltd have the capability to source best-of-breed financing solutions for our customers when required.
Service
At Kinetix Connect (Pty) Ltd we strive for not only class leading technology but also unsurpassed service. It is our pledge to satisfy our clients with more than they expect. This means:
- 98% up time – we monitor & maintain your connectivity requirements.
- Trained & skilled staff to handle both account & service needs.
- Proactive approach to maintenance & system administration. We monitor the status of your facilities remotely & live.
- A national service footprint for immediate technician dispatch – this means a 4-working hour call-out guarantee (within 50km of a service centre if needed).
- Free existing infrastructure cost analysis based on total cost of ownership. We promise productivity for your budget via the most comprehensive & economical Telecommunications solution in South Africa.
- Unrivalled response time thanks to an in-house national service desk. We guarantee peace of mind, especially for those unpredictable faults.
If your existing telecommunications partner is not matching our service level agreement promises then, if for nothing else, contact us today for a free cost assessment of your existing infrastructure, and let us wow you from the first phone call.